Message grouping and filter interaction
Message grouping and filter interaction
I designed an in-house mobile marketing automation app, "Engage Messaging," to enhance customer communication for business growth and retention. By optimizing the app with smart notifications, real-time presence indicators, and an intuitive interface, we streamlined messaging workflows and prioritized critical communications, achieving a 30% reduction in team response times.
Rvysion x Engage_mobile_threads
Rvysion x Engage_mobile_threads
This case study focuses on Engage's mobile application, designed to streamline how marketing teams handle customer service and internal communications. The app transforms chaotic inboxes into a unified platform, enabling collaborative management of emails, instant messages, and customer issues.
Rvysion x Engage_banner
User Experience Design / User Interface Design / Interaction Design
I streamlined customer service and internal communications by consolidating emails, instant messages, and customer issues into a single platform. My focus was on creating a visual design that was both functional and appealing. Throughout the project, I worked closely with the design manager, Collins.
Rvysion x Engage_mobile_teammates